Last updated: June 23, 2026
The fastest way to reach us is by email: contact@findandshine.com
We aim to respond within 2–3 business days.
What we can help with
- General questions — How FindAndShine works, using search and filters, or navigating the site.
- Brand & partnership enquiries — Jewelry brands interested in being featured or listing products on our platform.
- Affiliate & business — Commercial partnerships and affiliate programme questions.
- Press & media — Interview requests, logos, and background information about FindAndShine.
- Privacy & legal — Data requests or questions about our privacy policy and terms of service.
What we cannot help with
Because we are a discovery platform — not a retailer — we cannot assist with orders, shipping, returns, refunds, or product warranties. For those matters, please contact the brand you purchased from directly.
Before you write
Including your name, a clear subject line, and relevant links (e.g. a product or brand page) helps us respond faster. For order-related issues, please contact the retailer where you made your purchase.